Terms & Conditions

Here are our Payment’s Terms & Conditions

If the tour is confirmed more than 60 days in advance, then we need the payment as per the below detail:   

1st installment: 25% of the total Payment (immediately on confirmation of the tour)

2nd installment: 25% of the total payment (after 20 days from 1st payment)

3rd installment: 25% of the total payment (after 20 days from 2nd payment)

4th & Final installment: 25% of the total payment (after 10 days from 3rd payment)

****All the payment should reach us before the tour starts.

If the tour is confirmed 30 - 60 days in advance, then we need the payment as per the below detail:  

1st installment: 25% of the total Payment (immediately on confirmation of the tour)

2nd installment: 50% of the total payment (after 10 days from 1st payment)

3rd & Final installment: 25% of the total payment (after 10 days from 2nd payment)

****All the payment should reach us before the tour starts.

If the tour is confirmed within 30 days in advance, then we need the payment as per the below detail: 

1st installment: 50% of the total Payment (immediately on confirmation of the tour)

2nd & Final installment: 50% of the total payment (after 10 days from 1st payment)

****All the payment should reach us before the tour starts.

We have the following Payment Options:  

1. Online Card Payments 
We accept Visa, Master and Diner Card and the payments can be processed through an online payment gateway system. You need not worry about your card information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction.

And we will acknowledge receipt, once the payment is credited in our account.

If the payment on your credit card is declined for some reason, then you can will an immediate message of payment declined and you can re- try for the payment.

While paying through the Credit Card, a bank charge will be levied extra.

2. Net Banking 
If you have an account with any of the below mentioned banks, then you can pay us through Net Banking system also and the amount will be automatically debited from your account. And we will acknowledge receipt, once the payment is credited in our account.

- ICICI Bank
- Bank Of India 
- Citi Bank 
- HDFC Bank 
- IDBI Bank 
- Indusind Bank
- Kotak Bank 
- Punjab National Bank 
- AXIS Bank
- Bank of Baroda 
- Bank of Baroda

3. Bank Transfer 
You can also transfer the payment through your bank to our bank account.

Here is our Bank Account detail:

Bank Name      : ICICI BANK
Account Name : DEPENDABLE TRAVEL SOLUTIONS (INDIA)
Account Type   : CURRENT ACCOUNT
Account No.     : 039905003314
Branch address : Shop No. 19 & 20, Vipul Orchid Plaza, Sun City, Sector- 54, Gurgaon- 122003 (Haryana) India
RTGS/ NEFT IFSC Code : ICIC 0000399 
Swift Code        : ICICI NBBCTS

Here is our Cancellation & Refund Policy

If the guest cancels his/ her tour due to any reason, then, below are our cancellation/ refund charges:

If the tour is cancelled 90 days prior to the tour starts: 20% of the total invoice will be charged including administrative & bank charges and balance will be refunded.

If the tour is cancelled between 89 and 60 days prior to the tour starts: 30% of the total invoice will be charged including administrative & bank charges and balance will be refunded.

If the tour is cancelled between 59 and 45 days prior to the tour starts: 50% of the total invoice will be charged including administrative & bank charges and balance will be refunded.

If the tour is cancelled between 44 and 30 days prior to the tour starts: 70% of the total invoice will be charged including administrative & bank charges and balance will be refunded.

If the tour is cancelled between 29 and 15 days prior to the tour starts: 90% of the total invoice will be charged including administrative & bank charges and balance will be refunded.

If the tour is cancelled within 14 days prior to the tour starts: 100% of the total invoice will be charged. NO REFUND.