Payments Terms & Conditions


If the tour is Booked more than 90 days prior to the tour starts: 20% of the total invoice has to be be deposited and the balance before the tour starts.

If the tour is Booked between 89 and 60 days prior to the tour starts: 25% of the total invoice has to be deposited and the balance before the tour starts.

If the tour is Booked between 59 and 45 days prior to the tour starts: 40% of the total invoice has to be deposited and the balance before the tour starts.

If the tour is Booked between 44 and 30 days prior to the tour starts: 50% of the total invoice has to be deposited and the balance before the tour starts.

If the tour is Booked between 29 and 15 days prior to the tour starts: 75% of the total invoice has to be deposited and the balance before the tour starts.

If the tour is Booked within 14 days prior to the tour starts: 100% of the total invoice has to be deposited.


We have the following Payment Options 

1. Online Card Payments
We accept Visa, Master and Diner Card and the payments can be processed through an online payment gateway system. You need not worry about your card information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction.

And we will acknowledge receipt, once the payment is credited in our account.

If the payment on your credit card is declined for some reason, then you can will an immediate message of payment declined and you can re- try for the payment.

While paying through the Credit Card, a bank charge will be levied extra.

2. Net Banking
If you have an account with any of the below mentioned banks, then you can pay us through Net Banking system also and the amount will be automatically debited from your account. And we will acknowledge receipt, once the payment is credited in our account.

- ICICI Bank
- Bank Of India 
- Citi Bank 
- HDFC Bank 
- IDBI Bank 
- Indusind Bank
- Kotak Bank 
- Punjab National Bank 
- AXIS Bank
- Bank of Baroda 
- Bank of Baroda

Here is our Bank Account detail:

Bank Name      : ICICI BANK
Account Name : DEPENDABLE TRAVEL SOLUTIONS (INDIA)
Account Type   : CURRENT ACCOUNT
Account No.     : 039905003314
Branch address : Shop No. 19 & 20, Vipul Orchid Plaza, Sun City, Sector- 54, Gurgaon- 122003 (Haryana) India
RTGS/ NEFT IFSC Code : ICIC 0000399 
Swift Code        : ICICI NBBCTS 

3. Bank Transfer
You can also transfer the payment through your bank to our bank account.

Here is our Bank Account detail:

Bank Name      : ICICI BANK
Account Name : DEPENDABLE TRAVEL SOLUTIONS (INDIA)
Account Type   : CURRENT ACCOUNT
Account No.     : 039905003314
Branch address : Shop No. 19 & 20, Vipul Orchid Plaza, Sun City, Sector- 54, Gurgaon- 122003 (Haryana) India
RTGS/ NEFT IFSC Code : ICIC 0000399 
Swift Code        : ICICI NBBCTS 


Cancellation & Refund Policy


If the guest cancels his/ her tour due to any reason, then, below are our cancellation/ refund charges:

If the tour is cancelled more than 90 days prior to the tour starts: 20% of the total invoice will be charged including administrative & bank charges and balance will be refunded.

If the tour is cancelled between 89 and 60 days prior to the tour starts: 30% of the total invoice will be charged including administrative & bank charges and balance will be refunded.

If the tour is cancelled between 59 and 45 days prior to the tour starts: 50% of the total invoice will be charged including administrative & bank charges and balance will be refunded.

If the tour is cancelled between 44 and 30 days prior to the tour starts: 70% of the total invoice will be charged including administrative & bank charges and balance will be refunded.

If the tour is cancelled between 29 and 15 days prior to the tour starts: 90% of the total invoice will be charged including administrative & bank charges and balance will be refunded.

If the tour is cancelled within 14 days prior to the tour starts: 100% of the total invoice will be charged. NO REFUND.

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